CLUB
SUITES/CLUB SEATS DEPARTMENT – POSITIONS
CURRENTLY AVAILABLE
If you polled fans who frequent arenas you
would find that most believe that seeing an event from a luxury
suite or Club Seats is the ultimate viewing experience. You
get the best view available in more comfortable seats in a
private section of the arena all while dining on food exclusively
available to Club patrons. Obviously, this level of service
isnât easy to pull off, and it takes a special set of
skills to be able to serve Guests who are VIPs. If you have
the restaurant service skills that set you above the rest
the Club Suites and Club Seats may be for you. Please note
that these are part-time, event related, union positions (other
than supervisors).
To apply for any of these positions, please
email your resume to [email protected]
or attend one of our Job Fairs. For more information, click
here.
Click here to return
to the full list of departments and available part-time positions.
Suite
Supervisor
Suite Supervisors oversee a portion of the Suites/Club Seat
operation to ensure that food is quickly and accurately prepared
and that the service staff is offering the best service possible.
During events Suite Floor Supervisors oversee servers and
runners for a number of suites. They control liquor and beverages
for suites and monitor food and service quality delivered
to the suites taking corrective action as necessary. Suite
Phone Supervisors take phone orders from suites during events
and oversee pantry operations to ensure the orders are prepared
properly. Supervisors close out Guest checks and handle cash
transactions. Supervisors will be relied upon to resolve Guest
and employee incidents, issues and complaints from beginning
to final resolution while documenting the incident. They are
also responsible for monitoring alcohol intervention for a
designated area ensuring that the staff they supervise is
properly carding Guests and monitoring alcohol consumption.
Qualifications:
The right candidate is friendly,
polite, detail oriented and assertive. Previous supervisory
and food service experience preferred. He/She must be able
to effectively communicate rules and policies while leading
and motivating the staff. Candidates must be able to quickly
and accurately make change, operate a register, and have mathematical
or accounting aptitude to maintain inventory and monies from
numerous transactions. Some computer experience required.
You must be able to walk during an entire event in a cold
arena. Sometimes Supervisors are required to lift/carry 50
pounds during a shift. The position usually work evenings
and weekends and must be available to work 75% of the events
in the building.
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