Scottrade Center, Concert Venue

 
Sat. Jan. 19, 1:00PM
St. Louis Blues Hockey
Wed. Jan. 23, 7:00PM
Sesame Street Live
Scottrade Investing
Scottrade Center Insiders
Employment Scottrade Event Tickets Online
Employment with the Scottrade Center: We depend on a staff of hundreds to provide the full Scottrade Center experience. From vendors to bartenders, managers to chefs, our team is as diverse and unique as our arena itself. Whether you are looking for a Full Time or Part Time position, Scottrade Center is an ideal work destination for individuals across the region.
GUEST SERVICE DEPARTMENT - POSITIONS CURRENTLY AVAILABLE

If you know what world-class service is and think you have right skills, knowledge and abilities to improve the experience of each person you come into contact with then the Guest Service Department may be for you. Please note that these are part-time, event related, union positions (other than supervisors).

To apply for any of these positions, please email your resume to [email protected] or attend one of our Job Fairs. For more information, click here.

Click here to return to the full list of departments and available part-time positions.

Guest Service Supervisor
The Guests and Guest Service staff of each area of the building are under the leadership of at least one Guest Service Supervisor. These customer service professionals ensure the Guest Service Hosts are politely greeting, ticketing and ushering the Guests. They also ensure the building rules for each event (such as no-smoking, camera polices, etc.) are being enforced by Host and Security staff. Guest Service Supervisors take corrective action with their staff as necessary. The Supervisor also manages the crowd during the event ensuring that everyone is having fun without risking anyone’s safety. The Supervisors actively seek out Guests in need of assistance to resolve issues quickly. He/She will be relied upon by the staff to resolve incidents, issues and complaints from beginning to final resolution while documenting the incident.

Qualifications:

The right candidate is outgoing, polite, friendly, assertive and detail oriented. He/She is willing and able to actively engage Guests and employees in tough, high pressure situations while remaining calm and professional. Previous customer service experience is required and previous supervisory experience is preferred. Candidates must be able to obtain an unarmed security license from St. Louis City/County. Please note this license requires an FBI background check and two-day class. You must be able to stand during an entire event in a cold arena. Sometimes Guest Service Supervisors are required to set up/take down chairs (must be able to life/carry up to 25 pounds) or push Guests in a wheelchair. Guest Service Supervisors usually work evenings and weekends and must be available to work 50% of the events in the building.

 

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Scottrade Center | 1401 Clark Avenue | St. Louis, MO 63103
Administrative Offices: 314-622-5400 | Event Information Hotline: 314-622-5435

Event-specific questions in the evening or on weekends, please call 314-622-5400
during the event to speak to the event receptionist.



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